Our Story

Redefining Optometry
One Practice at a Time

Eye360 was born from a simple frustration — the best clinicians were spending more time on paperwork than on patients. We set out to change that with one connected, intelligent platform.

360°Operational Visibility
99.9%Platform Uptime
40%Less Admin Work
1,200+Patients Served Daily
OUR MISSION

Connecting Intelligence
Across Every Practice

Our mission is to eliminate the operational friction that holds optometry practices back. By connecting clinical workflows, patient management, and business intelligence inside a single cloud platform, Eye360 gives every stakeholder — from the practitioner to the business owner — a clear, complete view of their practice.

We believe that when technology gets out of the way, practitioners can focus on what matters most: delivering exceptional eye care to every patient.

Vision

To become the operating system for every optometry practice in Southeast Asia.

People

We partner deeply with practices — our success is measured by theirs.

Impact

Every hour of admin saved is an hour returned to patient care.

WHAT WE STAND FOR

Core Values

Patient-First Clarity

Every feature we build is evaluated first by how it improves the patient experience and reduces friction for practitioners.

Uncompromising Security

Bank-grade encryption and cloud-native infrastructure protect every patient record and clinical transaction.

Connected Intelligence

We believe scattered data is wasted insight. Eye360 unifies clinical, operational, and financial data into one intelligent system.

Built with Empathy

Designed by a team who has worked inside optometry practices — we understand the real challenges you face every day.

Continuous Innovation

We ship meaningful updates regularly, driven by practitioner feedback and emerging clinical needs.

Scalable by Design

From a single-chair practice to a multi-location group — Eye360 scales seamlessly without complexity.

OUR JOURNEY

How We Got Here

2019

The Idea Takes Shape

Founded by a team of optometrists and software engineers who recognised the clinical and operational fragmentation in modern practices.

2020

First Practice Onboarded

Launched our closed beta with three optometry clinics, validating the platform across real clinical workflows.

2021

Cloud Infrastructure Rebuild

Re-architected on a cloud-native stack for 99.9% uptime, HIPAA-aligned data handling, and seamless multi-site support.

2022

Full Clinical Integration

Released diagnostic tool sync, digital Rx history, and smart clinical templates — eliminating paper from the exam room.

2023

Business Intelligence Layer

Launched real-time revenue dashboards, inventory management, and multi-site comparison reporting for business owners.

2024

Expanding Across the Region

Eye360 now powers optometry practices across Malaysia, with plans for regional expansion throughout Southeast Asia.

THE PEOPLE BEHIND EYE360

Meet the Team

AL

Dr. Aiden Lim

Co-Founder & CEO

Practising optometrist with 12 years of clinical experience and a passion for transforming healthcare through technology.

SN

Sarah Ng

Co-Founder & CTO

Full-stack engineer and cloud architect who led enterprise SaaS platforms at two regional healthtech companies before Eye360.

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Marcus Tan

Head of Product

UX-obsessed product leader with a background in medical device software and a deep belief that great design saves time.

GET STARTED

Ready to Transform Your Practice?

Join the growing community of optometry practices that have replaced fragmented systems with the clarity of Eye360.

Talk to Our Team